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Contact & Support

Last updated: August 27, 2026

Need help with Bilbax or have a question? We're here to help.

Contact Support

For support, account questions, billing issues, technical problems, or general inquiries, please contact us at:

support@bilbax.com

What Can We Help With?

  • Getting started with Bilbax.
  • Connecting your Instagram Professional account.
  • Creating or managing automations.
  • Questions about captured leads and analytics.
  • Billing, subscriptions, cancellations, or refunds.
  • Account or data deletion requests.
  • Technical issues or bug reports.

When Contacting Support

To help us assist you faster, please include the email address associated with your Bilbax account and a clear description of the issue or question.

Response Time

We aim to respond to support requests as soon as possible. Response times may vary depending on the nature and volume of requests.

Data Deletion Requests

If you would like to request deletion of your Bilbax account or associated data, please contact us using the email address associated with your account and clearly state that you are requesting data deletion.

Before You Contact Us

For general information about Bilbax, you can also explore our website and review our Privacy Policy, Terms of Service, and Refund & Cancellation Policy.